CSI SOLUTION ARCHITECT SPECIALIST SALES
Job description
The Solution Architect interacts with the customer to define and provide technical solutions that enhances the customer’s competitive position. The Solution Architect designs, plans and delivers mainly IMS solutions that improve the customer network in terms of value added services.
Solution Architect supports the Core 3 team during pre-sales and participates in the delivery project. The Solution Architect identifies add on sales opportunities via a close cooperation with the customer in the delivery project. A Solution Architect typically interacts with customer staff, 3rd Party suppliers, MU staff and other groups within Service Delivery organization.
Working as a Solution Architect you are expected to work, cooperate and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson.
To succeed within this profession it is essential to re-use and share knowledge with your peers.
The responsibilities are described as
• Technical Solution owner in all business cycle.
• Supporting the market and sales organization as an expert in the NW evolution planning, based on portfolio and roadmaps and customer business plan
• Participate in Risk analysis during pre-sales and execution phase
• Together with the CPM identify scope and cost estimation
• Take a technical lead in the execution phase of customer projects
• Identify new and add-on business opportunities Sales & Pre-sales support
• Write and review Statement of Compliance documents
• Provide input to responsibility matrix and resource and competence requirements
• Participate in Customer presentations and Analyze customer Situation
• Analyze customer business requirements
• Propose solution scenarios with identified components
• Create acceptance documents.
• Perform dimensioning analysis or implementation analysis
• Estimate costs for customer adaptations, implementations teams and/or operations
• Prepare and write solution and/or implementation descriptions
• Secure the functionality and technical quality of deliverables.
• Handle the customer solution evolution and life cycle.
• Handle change requests and the consequences of such for the delivered offers and/or ordered deliveries from a Solution point of view
• Design and deliver a technical and/or competence developing solution in accordance to an agreed specification and in co-operation with the customer. The solution has limited impact on customers’ organisation and processes.
• Participate in customer meetings from a customer solution perspective and identify add on sales opportunities during the delivery phase in order to contribute to increased sales volumes.
• Handle customer expectations during project execution.
• Participate in the follow up of the delivered products and solutions on an agreed regular basis with the customer to keep informed about the life cycle evolvement of the implemented customer solution and planning.
• Passed certification in at least one Functional role at assessed level
Competence
Education
University degree
Experience
5+ years in the Telecom Industry.
Competence
Business Competences
• Ability to give a business perspective to technical matters and see “the big picture”.
• Knowledge of IP & IMS market/environment in general and the drivers behind a purchase decision taken by operators.
• Knowledge of competitors’ solutions and a contact network within Ericsson is a plus.
Technical Competences
• Excellent knowledge of Solaris and IMS
• Excellent knowledge of SIP, Diameter, H.248, IPv6 protocols
• Knowledge of Ericsson Wireline PBN Solution
• Experience on working with IP Technology and IMS components and applications.
• IMS dimensioning and traffic analysis.
People Competences
• Ability to co-operate in teams, projects and networks globally to achieve results
• Shows respect and encourage others to express their views and ideas
• Shares existing information, ideas and knowledge
• Experience of working in global multicultural environment
• Excellent in written and verbal communication skills in English/Spanish language is prerequisite
• Ability to work independently and in a team environment
• Ability to work under strong pressure related to scale of business impact
• Good communication and mentoring skills
• Flexible and responsive to changing work patterns and demands
• A thorough and methodical approach to work
• High degree of analytical ability
• Flexible regarding travel and work schedules
• Work in close relation with the end customer
Empresa:
People Strategy
Localidad: Venezuela (Extranjero)
Sector: Telecomunicaciones
Profesiones relacionadas: No indicado
Tipo de contrato: Indefinido, Jornada Completa
Experiencia mínima: 5 años
Fecha de publicación: Más de 60 días
Salario: No especificado
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